Creating a Valuation Method to Provide Leverage for an Informal Market in Durban, South Africa

by Emma Castaños '17 & Teresa De Figueiredo '17

MIT students Emma and Teresa at the Brook Street Market.


Left to right: AeT staff member, Teresa, and Kate.


Left to right: Emma Castaños and three AeT staff members.


Murals memorializing local traders near the Early Morning Market.


A view of the taxis that travel through Warwick Junction.

MIT seniors Emma Castaños and Teresa De Figueiredo and D-Lab instructor and CREATE Executive Director Kate Mytty traveled to Durban, South Africa to work with the NGO Asiye eTafuleni (AeT). During the month of January, they worked on a Market Valuation project described in this blog post. (A second project focused on Public Lavatories). They worked in close collaboration with the AeT team including Phumelele, Nompumelelo, Tasmi, Patrick, and Richard. Emma and Teresa are both continuing these projects through a UROP supervised by Kate under the MIT CREATE program.

Emma's work was supported by a UGC D-Lab Fieldwork Grant and Teresa's by an MIT Priscilla King Gray Public Service Center Fellowship.


Smiling faces, cake, and sparkling juice greeted us at our first staff meeting. The Asiye eTafuleni (AeT) team had put together a small celebration; not for us, the newly arrived MIT group, but for the service of Lihle on her last day of work. Lihle is a trader from Warwick Junction working as a Hair Dresser, now an AeT intern alumna and a trained Markets of Warwick tour guide. The mutual thanks of the AeT team and Lihle during their goodbyes were our first introduction to the collaborative and welcoming environment that we would discover during our stay with AeT. 

On that same day, Patrick, Nompumelelo, and Phumelele, took us on a tour of Warwick. We saw a market that was bustling with activity, emanating music and energy, and brimming with friendly, hard-working, and kind people. For the rest of our stay, we could always rely on the advice from Nonhlanhla about the best route to take through the market. In the market, we listened to the hubbub around us and the interpretations of our hosts. From Patrick, we learned about the vendor organizations and their self-regulating functions. For example, Traders against Crime formed to combat crime in the highest crime area of Warwick. Today, with the Traders against Crime unit, this area is one of the safest areas of Warwick. We learned that if someone runs past the traders, the traders will stop the running person and make sure they are late for a train and not running away from a crime committed. This illuminated a belief that Richard has shared with us earlier in the day, that Warwick was a democracy in a true meaning of the word.

In the following weeks, we witnessed firsthand the AeT team’s demonstrated understanding of the complex organism that is the Markets of Warwick. Not only does the team know how to work with the stakeholders in the markets, they hold a deep respect for their autonomy and authority. Patrick constantly told us that if one gives the traders respect, they will give respect in return. This principle was shown in practice during our interviews with the vendors. Phumelele, Nompumelelo, and Patrick made sure to explain to the vendors what work we were doing and how our work would directly benefit the vendors. Furthermore, we emphasized that the vendors were the experts in our research and it was crucial we learned from their experiences and knowledge. Through AeT, we learned to foster and appreciate respect for the individual vendors and the market communities.

During our preparation for this internship, we read about Participatory Action Based (PAR) research. We learned that PAR requires including the beneficiaries of the research and ensuring equal opportunity and engagement in the research process and development. It is not simply researchers coming in, completing their work, and leaving; but rather, researchers engaging with the community and empowering the vendors to have ownership over the information and outcomes of the research. Through conversations with Tasmi, we have learned how AeT masterfully applies the concept of PAR. They engage interns that have worked in Warwick Junction, train traders with research skills, hold community meetings and workshops to solicit meaningful input in their project work, and even invite vendors to international conferences. AeT provides an excellent example of PAR and it was a wonderful experience to learn firsthand from them.

In our last week, we learned the meaning of Asiye eTafuleni which means “a seat at the table” in Zulu. This phrase epitomizes AeT’s organizational approach and thus is a perfect phrase to describe their work. In short, the values of respect permeate the AeT work culture. During our time with AeT we felt welcomed and valued, and we thoroughly enjoyed our time in Warwick!